Lean Business Tips #51 – Focus on the Work, Not the Operator

One advantage of documenting the workflow and showing it to operators is that it removes the “fault” for a poor method from the operator. If you see waste and point it out to operators, they will likely explain why it is necessary (defending the method, which they own). If you diagram the work and show……

Lean Business Tips #50 – Strengthen People

Leaders must ask, “How can I strengthen the capability of my people? ”If we fail to achieve a goal, instead of blaming people, we should ask why five times. Then we should make a plan to strengthen them. Only a poor leader puts people in situations they are incapable of handling. a good leader gauges……

Collection of Lean Business Tips #01- 49

“A handful of simple and implementable lean business tips for small businesses and entrepreneurs” Lean Business Tips #49- Be a Factory Rat Taiichi Ohno, the Chief architect of Toyota Production System, had always insisted his managers be close to the action, in touch with reality. He deployed a concept called ‘standing in a circle’ to……

How to Achieve the Goals in Small Business?

This article provides you a clear understanding and guidelines to achieve the goals in small businesses and startups by following basic principles. It will take 4 minutes to read. Few Goals are Enough The human brain is programmed to concentrate on one thing at a time. Study after study has shown that while multitasking can……

How to Win Sales using Empathic Listening?

In this article, we are going to learn about empathic listening and using it in business communication to win the sales deal effectively. Communication is the most important skill in life. Reading, writing, speaking, and listening are forms of communication. Out of these four types, one of the best forms of communication is listening. The……